We will get back to your booking request within the next 36 hours and will be in touch with the next steps including processing payment.

Guest numbers can be modified at any time before your booking, as long as we receive notification of any changes.

For reservations arriving more than 60 days in advance, changes to arrival dates are permitted. However, for reservations scheduled to commence within the next 60 days or more, any amendments involving changes to arrival dates are considered cancellations and will be subject to the cancellation terms mentioned below.

For reservations scheduled to commence within the next 60 days, please be aware that all payments made are non-refundable.

However, if your booking is arriving more than 60 days in advance, the following options are available:

1. Guests’ payments will be refunded, minus a $100 cancellation fee and any payment processing fees (displayed as "taxes" during booking).

2. Alternatively, the full amount paid can be retained as credit for future use, with no cancellation fee applied.

To ensure you are protected against unforeseen circumstances, Indah Stays recommends that the Guest consider purchasing comprehensive holiday cancellation and protection insurance from a reputable provider. This insurance will cover potential incidents like accidents, illness, or other matters beyond your reasonable control.

Each property has its own policy in regards to furry friends. If a property permits pets, you can find this information in the "Further Details" section on the property's page.

Check-in is at 2:00pm.
Checkout is at 10:00am.

Sometimes, yes. It depends on the bookings and cleanings surrounding your stay. If you would like to request an earlier check-in or a later checkout, please don't hesitate to contact us and we can discuss further.

We provide all bedding linen, hand towels, bathmats, tea towels and a bath-towel for each guest. We do not provide beach towels.

We require a minimum of 25% payment at the time of your booking to secure it. The remaining amount shall be paid within 60 days of your arrival. If you are making a booking that begins within 60 days, full payment is required upfront.

Sorry but we do not allow Leavers to stay at any of our properties.